Please pardon some dead links as we are working hard to make
this section 100% helpful everyday.
I. General
1.1 Product
Warranty
1.2 Product
FAQs
1.3 Understanding
the differences between OEM vs. Carrier mobiles
1.4 Compatibility between carriers and the mobiles you see at
Celluloco.com.
II. Concerns
You May Have Upon Receiving Your Gadget:
-
My phone was not
shipped w/ an English manual! Download one
here.
-
My phone is not set
to the English language! Learn how to set it to English here.
-
My phone does not
browse the net! Learn about the GPRS settings you need to enter
on your mobile according to your carrier here.
-
My phone still won't
browse the net after GPRS setting are entered! You must
open up a GPRS data account with your provider first.
-
My phone does not
register my SIM card...there is not network picked up! Learn how
to set your mobile to work in the right frequency band of GSM here.
III. Questions you might have
while using your mobile the first few weeks:
-
Why can't I see the right
name for your provider on your screen?(i.e. you see Voicestream instead of
T-Mobile) - Your mobile is an import and OEM factory
unlocked. This means that it has not been spec'ed with the firmware from your
provider which is what enables it to interpret the name correctly. Having
accepted this is as a fact, you cannot change the name of carrier displayed
because it is simply the way the firmware reads it. No need to worry if you
are roaming or not. You won't be!
-
Why can't I get my voice/text
mail tags to work properly with my import?
-
Will I need a different
wall charger If I travel abroad?
-
Why didn't I get a SIM card
with my "Celluloco"?
-
My box was opened and seal
broken. What to do?
-
Why can't I surf the net
after visiting your "Getting your browser's GPRS's Setting Correct"?
-
My battery dies off after
30 days I bought my Celluloco...What to do?
-
My new bluetooth devices
do not work well with phone I bought. What to do?
-
Many firmware upgrades are
now available for my mobile. How to download them?
